Supported Phones and Features

Recommended Phones

Vendor/Model Automatic ProvisioningAnalog Phone ConnectionMessage IndicatorBusy Line Indicator (BLF)Speed Dial ButtonIntercomAttended TransferBlind TransferDirectoryHold / ResumeShared Line AppearanceMultiple keys per LineOne-Touch VoicemailAssignable Ring ToneCustom BrandingEarliest Supported CudaTel Firmware VersionExpansion Module Support
PolycomIP 320  2.6.001 
IP 321  2.6.001 
IP 330  2.6.001 
IP 331  2.6.001 
IP 335  2.6.001 
IP 430  2.6.001 
IP 450 32.6.001 
IP 550 32.6.001IP 550 Expansion Module
IP 560 32.6.001 
IP 650 32.6.001IP 650 Expansion Module
IP 670 32.6.001IP 670 Expansion Module
IP 670 Expansion Module          32.6.001 
VVX 300/310  32.6.006 
VVX 400/410  32.6.006 
VVX 500  32.6.006 
VVX 600  32.6.006 
VVX 1500  32.6.006 
VVX Camera              2.6.006 
IP 4000      2.6.005 
IP 5000      2.6.005 
IP 6000      2.6.001 
IP 7000      2.6.001 
SoundStation Duo      2.6.006 
Kirk KWS300         2.6.001 
Kirk KWS6000         2.6.001 
YealinkT20P     2.6.001EXP39
T22P7    2.6.001EXP39
T26P7    2.6.001EXP39
T28P7   2.6.001EXP39
T32G7  32.6.001EXP39
T38G7  32.6.001EXP39
T41P   3.0.000EXP40
T42G   3.0.000EXP40
T46G  33.0.000EXP40
VP5307   32.6.006 
EXP39 LCD         2.6.001 
EXP40 LCD         3.0.000 
W52P7        2.6.006 

Other Supported Phones

Vendor/Model Automatic ProvisioningAnalog Phone ConnectionMessage IndicatorBusy Line Indicator (BLF)Speed Dial ButtonIntercomAttended TransferBlind TransferDirectoryHold / ResumeShared Line AppearanceMultiple keys per LineOne-Touch VoicemailAssignable Ring ToneCustom BrandingEarliest Supported CudaTel Firmware VersionExpansion Module Support
Aastra55i         2.6.001 
57i         2.6.001 
AudioCodesMP124 5             2.6.001 
CiscoSPA112             2.6.001 
SPA501g        2.6.001 
SPA502g       2.6.001 
SPA504g       2.6.001 
SPA508g       2.6.001 
SPA509g       2.6.001 
SPA525g       2.6.001 
79112,4         2.6.001 
79312,4          2.6.001 
79402,4          2.6.001 
79412          2.6.001 
79602,4          2.6.001 
79612          2.6.001 
79652,4          2.6.001 
79752,4          2.6.001 
WIP-3102     !!!   2.6.001 
LinksysPAP2T              2.6.001 
Snom300       2.6.001 
320       2.6.001 
360       2.6.001 
370       2.6.001 
820       2.6.001 
870       2.6.001 
M31        2.6.001 
Listed phones and features are supported in the CudaTel firmware versions shown. Phone and feature support in earlier firmware versions may vary.
!!!. Attempting to use this feature may cause undesired side effects.
1. Only one handset per base station is currently supported.
2. Requires uploading phone firmware to the CudaTel. A Cisco support contract may be required.
3. Custom Branding is a service available with the Communication Server 670 model.
4. For the CudaTel to be able to provision a SIP Firmware on the Cisco 7911, 7931, 7940G, 7965, 7970, 7971, and 7975 firmware version 8.5(2) or later must be installed first.
5. MP124 Hardware Revision D required. Faxing or modem use is not supported.
6. There are known inconsistencies in CallerID delivery using the SPA8800.
7. Some Yealink phones require updated firmware versions to provision. T22P: 7.61.0.80, T26P: 6.61.0.80, T28P: 2.61.0.80, T32G: 32.0.0.119, T38G: 38.0.0.122, VP530: 23.70.0.40, W52P: 25.30.0.28

Other devices?

Most SIP-compliant devices can be manually provisioned with the CudaTel Communication Server, but feature support may vary. Contact CudaTel Support for more details.

CudaTel Communications Server 3.0 now available

2014/01/21
Great news for CudaTel customers:  version 3.0 of the CudaTel Communications Server is now available to all customers with active Energize Updates subscriptions.

Why is this so awesome?  Take a look at the features that are coming in this release:

 New look and feel to the web interface. The Cudatel Communication Server web interface is cleaner and more consistent with a new color scheme.

  • Easier import of users. User information can now be added to your configuration via a CSV file.
  • Per-line ringtones. Ringtones can now be set on a per line basis for supported phones.
  • Users can be imported via CSV. Ringtones can be configured on a per line basis for Polycom, Yealink and Cisco SPA phones that support this feature.

And feature enhancements:

  • Full details of supported features and functionality can be viewed per phone from the web interface.
  • Agent Wrap-Up time can be configured for each Inbound Call Queue.
  • Transfer sound can be configured for Automated Attendants.
  • Call Control screens can be accessed from the web interface without launching the Call Control Client.
  • Inbound calling can be disabled on Group extensions that are solely being used as permission containers.
  • Last registered time and date can be viewed at a glance from the Unassigned Phones tab.
  • Offline phone registration report includes generic SIP devices.

There are also a handful of fixes included in this release.

This EA version of 3.0 is only available on CudaTel units that are covered with an active Energize Updates subscription.  Early adopters can check out this version, enjoy the new features, and let us know how it goes.  This gives our customers a voice in how the software is working before it is widely distributed.

If you'd like to check out CudaTel Communications Server 3.0, you can update your firmware in the CudaTel administrative interface.

If you don't yet have a CudaTel system, you can try it risk-free for 30 days.  Order your demo unit here, and check out our training and documentation library here.